The Promutuel Insurance Academy: your insurance career starts THERE!

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Promutuel Insurance is proud to launch its new Academy, a turnkey training program for becoming a damage insurance agent or claims adjuster!

Are you looking for an interesting job that comes with great benefits and where your opinion really matters? Want to work in a people-oriented enterprise where teamwork, mutual assistance, and respect for everyone’s point of view are important values?

The Promutuel Insurance Academy is open to anyone who wants to learn how to protect and support Quebecers.

A formula that’s just right for you

The Promutuel Insurance Academy is a program of paid training and ongoing support. During this 12 to 14-week course, you’ll learn the basics of what you need to know to work as a damage insurance agent or claims adjuster at Promutuel Insurance.

Your training will be adapted to your career path. If you don’t have your licence from Autorité des marchés financiers (AMF), you’ll start with the courses you need to take those exams. When you get your licence from the AMF, or if you already have it, you’ll start learning our procedures, standards, and systems so you can carry out the job you’ve chosen. You'll complete your training by joining your new team and helping our insured members.

You'll alternate between in-person or virtual theory classes and practical work for hands-on learning. You’ll also be able to observe our teams in the field and listen to calls to help you better understand the theory you’ve learned. After your training, you'll begin your new career with pride and confidence!

Our training team will provide you with ongoing support during your time at the Promutuel Insurance Academy. In return, we require those who participate in the training to be involved and invested in their learning and to be motivated self-starters. You’ll need to listen actively, read intensively, and take copious notes.

Two rewarding career choices

The Promutuel Insurance Academy will train you to become either a damage insurance agent or insurance adjuster. Both these jobs are central to our daily insurance work, as they represent the “before” and “after” of a situation where the insurer must intervene.

Damage insurance agents are responsible for advising and maintaining a relationship of trust with our insured members by providing coverage tailored to their circumstances. So they have to analyze their clients’ current and future needs for car and home insurance and suggest appropriate products and services. Their job is to provide outstanding customer service and respond to requests in an attentive and caring manner.

The primary responsibility of claims adjusters is to investigate claims. They have to analyze and validate a variety of reports, determine the eligibility of claims based on the insurance policies, determine the compensation amounts to be paid, and forward settlement offers to insured members. Empathy and communication skills are central to their role.

Both positions targeted by our training require you to have strong interpersonal and organizational skills and be able to work meticulously and think independently. You need to be able to work in a team and make accurate analyses in order to provide a service tailored to each situation. How you handle the cases assigned to you will have a direct impact on the way people affected by a loss experience the situation. You'll make a real difference in the daily lives of Quebecers, both before and after the event.

Game-changing benefits

Joining the Promutuel Insurance family means choosing a people-centered work environment where your work-life balance and professional development are given a high priority. As soon as you start your job, you’ll enjoy outstanding working conditions and benefits, such as:

  • Competitive salaries with progressive pay scales
  • A flexible schedule for an ideal work-life balance
  • Floating holidays starting your first year
  • The possibility of working in hybrid mode
  • A competitive benefits program
  • A defined benefit pension plan with employer contributions
  • Discounts on your home and car insurance

Every day, you’ll have the opportunity to express your ideas and talent in an open, respectful atmosphere. You’ll enjoy a work environment based on family and mutualist values, where your experience and opinions are appreciated. You’ll be part of a close-knit team committed to working together, helping others and listening to others’ needs. You’ll have the safety and freedom you need to express your talent.

Why choose Promutuel Insurance

A major player in the damage insurance industry in Québec, Promutuel Insurance stands out for its unique business model: 2,300 caring employees, 13 mutual companies involved in their communities, 1 visionary, close-knit federation, and more than 634,000 insured members across the province.

With over 170 years of experience under its belt, our company is growing fast. We undertake major projects that deliver innovative solutions.  There are numerous growth opportunities and our teams are expanding.

By choosing to work for Promutuel Insurance, you’re choosing to contribute to the success of a proud local mutual that looks after the well-being of Quebecers. You’re choosing to develop your full potential, with us.

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