Promutuel Assurance Rivière-du-Loup has paid the amounts due following the fire

RÉSIDENCE DU HAVRE DE L’ISLE-VERTE

Promutuel Assurance Rivière-du-Loup has paid the amounts due following the fire

Québec City, August 19, 2014 — Promutuel Assurance Rivière-du-Loup has paid the claims due under contracts for damages suffered in the major fire that devastated the Résidence du Havre de L’Isle-Verte on the night of January 22 to 23, 2014. Promutuel Rivière-du-Loup would also like to reassure the population following the information that has appeared in the media in the last few days.

“When a disaster occurs, our role as an insurer is to compensate our customers for damages suffered. Promutuel Assurance Rivière-du-Loup has fulfilled its obligations by paying the amounts provided in insurance contracts to the insured residents and owners of the Résidence du Havre de L’Isle-Verte,” said Mario Montminy, General Manager of Promutuel Assurance Rivière-du-Loup.

Filing of the application instituting proceedings

The filing of the application instituting proceedings against the municipality of L’Isle-Verte is a remedy available to Promutuel Assurance Rivière-du-Loup to protect its rights. When an insurer pays a benefit, it is current practice to claim a portion of what it has paid.

“The filing of the application instituting proceedings against the municipality is designed to protect our rights, while ensuring the defense of our insured-members. This step will also help to shed light on the circumstances surrounding this terrible incident,” added Mr. Montminy.

About Promutuel Assurance

Promutuel Assurance is among the largest damage insurers in Québec. Recognized for its financial strength, high-quality products and excellent customer service, Promutuel Assurance has over 1,850 employees serving more than 600,000 insureds. Promutuel Assurance’s mission is to promote and offer insurance products that live up to the expectations of its customers. To this end, it provides quality personalized service and encourages the mutualist values that have guided its actions for over 160 years.

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Information:
Émilie Dick-Roy
Public Relations Advisor
[email protected]
1 800 463-4888, extension 2778