Promutuel Insurance takes home award for innovation in change management

Guidewire’s Annual Awards Gala

Promutuel Insurance takes home award for innovation in change management

Québec, November 3, 2015 — Promutuel Insurance, together with software solutions provider V NEO, has taken home the prize for "Innovation in change management" for CAMPUS, its online training platform. The prize was awarded today in San Francisco, California, at the annual awards gala held by Guidewire Software, a provider of software products to property/casualty insurers. The gala recognizes the most innovative projects derived from the use and implementation of software products.

In 2015, Promutuel Insurance overhauled its management tool for business and farming insurance policies. "With over 100 locations and 450 employees to train all across the province, we needed a solid system that would reduce training costs while achieving excellent learning outcomes," said personal and commercial lines insurance manager Linda Gosselin.

The online training platform CAMPUS allowed Promutuel Insurance to achieve these ambitious goals. Developed with the support of Ellicom, a firm that specializes in online training software, CAMPUS offers an interactive training solution that uses game mechanics to stimulate learning. At the end of each module, participants take a test to ensure they’ve assimilated course content. CAMPUS was first used to train teams that needed to learn how to use the new management system for business and farming insurance policies. It’s now used to train employees in every sector on new functionalities.

"Implementing CAMPUS took a great deal of creativity and innovation on the part of our teams, working in close collaboration with V NEO and Ellicom. It was a remarkable group effort that allowed us to reduce training costs while improving the learning curve of our agents and risk analysts. The project met several Promutuel Insurance objectives in terms of innovation and efficiency. We’re very proud to have those efforts recognized by Guidewire today!" said Guy Lecours, vice president of Insurance.

About Promutuel Insurance

Promutuel Insurance is one of the biggest damage insurers in Quebec, known for its financial stability, superior insurance products, and outstanding customer service. It boasts over 1,870 employees serving more than 627,000 policyholders. Promutuel Insurance’s mission is to promote and provide insurance products that meet the needs of its clients. This also involves providing exceptional, personalized service while fostering the fraternal, mutualist values that have guided Promutuel for over 160 years.

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Source:
Émilie Dick-Roy
Public Relations Advisor
[email protected]
1 800 463-4888, ext. 2778