b'Our strategic imperatives:Lay the foundation for Promutuel Insurances futureDeploy a differentiated member experience Create a distinctive employee experience to attract and retain top talentAccelerate our profitable growth strategy 2 Improve our operational performance ndAccelerate our transformation to leverage technological,analytical, and innovation capabilities, to ensure an agile organization with strong principles of social responsibility, Promutuel Assurance and a unifying culture that reflects our identify.is the 2nd most recommended name in home and car insurancein Quebec*.20242027 StrategicMember experience: Planning Exercise A Priority!Work on the development of our next strategic plan is nearing completion.Promutuel Insurance plays in the big leagues but follows its own path. Our Through collaborating, our teams have crafted an ambitious strategic planoutstanding services, mutualist values, regional presence, and dedicated in line with our current imperatives and priorities, including our corporateemployees give us an edge over the competition.social responsibility strategy. By implementing this plan during the 20242027 period, we are confident that Promutuel Insurance will be able toEvery day, we commit to providing our insured members with a unique achieve its targets. Approval of the plan will be complete in time for theexperience through personalized support, a caring approach and the ease start of the 2024 fiscal year. of doing business with us. We also strive to provide solutions that meet their expectations. 7 2 2 A nnua l 2 Re or t | p 20*According to a survey conducted by SOM in November 2022 among Quebecers aged 18 and over with home or car insurance.'