b'Improving member experience The Promutuel Insurance team in Saguenay in June at the start of the 1,000 km ride for the Grand dfi and member satisfaction Pierre LavoieIn keeping with Promutuel Insurances commitment to its members, our CSR team works regularly with the Member Experience Department. This spirit of collaboration allows us to integrate our CSR guidelines into the solutions and products we offer our members, including the claims process.Offering responsibleand inclusive insurance productsAt Promutuel Insurance, we understand the importance of offering responsible and inclusive insurance products. Although we are still in the design and development phase, our goal of making our services more accessible to all our members remains a priority. We are actively exploring solutions to better serve our members diverse profiles and needs.$50,000 from Promutuel Insurance Portneuf-Champlain Given the challenges posed by climate change, we are thinking about how our insuranceto give out snacks to local schools offer can help strengthen our members resilience and effectively prepare them for future challenges. For example, we offer a discount to owners of all-electric vehicles.iew v Re R S C8632 0 2 |Promutuel Insurance Lac au Fleuve gave out 65 gifts to an organization that works with youth in the Mutual companys community'